Pricing

Any delivery times indicated on this website or communicated to clients apply exclusively to apostille services issued by the Ontario Apostille Office (Official Documents Services). Such delivery times are subject to change due to circumstances beyond our control, including but not limited to acts of God, government office strikes or labour disruptions, technical malfunctions or outages affecting government software or hardware systems, delays or interruptions in the issuance of apostilles by the competent authority, changes in government procedures, requirements, processing methods, or service delivery models, as well as any other events or conditions that prevent or delay the processing or issuance of apostilles.

The stated delivery times do not apply to the following:

• Courier and Mail Transit Times
  For the purposes of our services, “delivery times” refer solely to the period commencing when we physically receive the client’s original documents–whether delivered in person or via courier or mail–and the payment (whichever comes last)–and ending when:
  • the completed documents are handed over to a courier or mail service for return delivery to the client, or
  • the client is notified that the documents are ready for in-person pickup.
  • Accordingly, we are not responsible for the time required by any courier or postal service to deliver documents to us or from us to the client, including but not limited to Canada Post XpressPost or any other courier or mailing service, nor for any loss, misplacement, damage, delay, or failure of delivery of documents while such documents are in the custody or control of the courier or postal service. We shall not be held responsible for delivery delays resulting from strikes affecting Canada Post.
• Documents Processed by Other Authorities
  Documents requiring apostille services from Global Affairs Canada or from provincial authorities other than the Ontario Apostille Office are excluded, as processing times are determined solely by those authorities and are outside our control.

We reserve the right, at our sole discretion, to refuse or decline our services to any client or prospective client, at any time and without obligation to provide justification, to the extent permitted by applicable law.

The refusal, decline, or non-acceptance of a client’s request, inquiry, or documentation does not constitute acceptance of an order and does not entitle the client to any form of compensation, reimbursement, damages, or remedy whatsoever.

Our obligations with respect to the provision of services, including any stated delivery times, arise only upon formal acceptance of the client’s order by us. Until such acceptance occurs, any information provided—including pricing, delivery times, or service availability—is indicative only and shall not be construed as a binding offer, guarantee, or commitment.

Always check with the consulate of the country where the documents will be used to verify whether there are any specific requirements regarding the documents to be apostilled. We follow the general international rules governing apostilles and are not responsible for any special or country-specific requirements.

Acceptance of Terms and Disclaimer

By submitting a Get a Quote form or otherwise requesting information or services from us, the client acknowledges and confirms that he or she has read, understood, and accepted our Terms and Conditions of Service and the related Legal Disclaimer, as published on this website.

The submission of a Get a Quote form does not constitute acceptance of an order by us, nor does it create any contractual obligation on our part. Any quotation, delivery timeframe, or service information provided in response is non-binding and subject to formal order acceptance in accordance with our Terms and Conditions of Service.

We are not practicing law, we don’t provide legal advice. The content of this website is designed to provide general information. It is not intended to be, and should not be construed as, legal advice or legal services. No attorney-client relationship is formed between you and Apostille Express by your use of this site. We are not responsible for any actions taken or not taken based on the information provided here. By submitting the “Get a quote” form, you consent to Apostille Express collecting and using your personal data solely for the purpose of providing the requested quote and related services. We are committed to your privacy: we will not share, sell, or distribute your personal information to any third parties.